PLS-SEM Applications

Do you know of any good PLS-SEM application articles, preferably in top-level journals?

Please send us your proposal to in the following format:

Ahrholdt, D.C./ Gudergan, S./ Ringle, C.M.: [Enhancing Loyalty: When Improving Consumer Satisfaction and Delight Matters](, Journal of Business Research, Volume 94 (2019), Issue 1, pp. 18-27.


Damberg, S./ Liu, Y./ Ringle, C.M. Does Culture Matter? Corporate Reputation and Sustainable Satisfaction in the Chinese and German Banking Sector, Journal of Marketing Analytics, 2023 (forthcoming).

Söllner, M./ Mishra, A.N./ Becker, J.-M./ Leimeister, J.M.: Use IT Again? Dynamic Roles of Habit, Intention and Their Interaction on Continued System Use by Individuals in Utilitarian, Volitional Contexts, European Journal of Information Systems, 2022 (forthcoming).


Fujii, M.: Do Sales Control Systems Affect Service–sales Ambidexterity and Salesperson Performance? A Job Demands–resources Perspective, Journal of Retailing and Consumer Services, Volume 77 (2024), pp. 103640.

Saari, U.A./ Damberg, S./ Schneider, M./ Aarikka-Stenroos, L./ Herstatt, C./ Lanz, M./ Ringle, C.M.: Capabilities for Circular Economy Innovation: Factors Leading to Product/service Innovations in the Construction and Manufacturing Industries. Journal of Cleaner Production, Volume 434 (2024), 140295.


Kumar, P./ Pillai, R./ Kumar, N./ Tabash, M.I.: The Interplay of Skills, Digital Financial Literacy, Capability, and Autonomy in Financial Decision Making and Well-being, Borsa Istanbul, Volume 23 (2022), Issue 1, pp. 169-183.

Kumar, P / Kumar, N. / Ting, H.: An Impact of Content Delivery, Equity, Support and Self-efficacy on Student’s Learning During the COVID-19, Current Psychology, Volume 42 (2023), pp. 2460–2470.

Liu, Y./ Ting, H./ Ringle, C.: Appreciation to and Behavior Intention Regarding Upscale Ethnic Restaurants, Journal of Hospitality & Tourism Research, Volume 47 (2023), Issue 1, pp. 235–256.

Lucius, Z.K./ Damberg, S./ Meinel, M./ Ringle, C.M.: Internal Corporate Social Responsibility in Times of Uncertainty: Does Working from Home Harm the Creativity Link?, The Bottom Line, Volume 36 (2023), Issue 2, pp. 112-134.

Morgeson, F.V./ Hult, G.T.M./ Sharma, U./ Fornell, C.: The American Customer Satisfaction Index (ACSI): A Sample Dataset and Description. Data in Brief, Volume 48 (2023), p. 109123.

Richter, N.F./ Hauff, S./ Kolev, A.E./ Schubring, S.: Dataset On An Extended Technology Acceptance Model: A Combined Application of PLS-SEM and NCA. Data in Brief, Volume 48 (2023), p. 109190.

Ringle, C.M./ Sarstedt, M./ Sinkovics, N./ Sinkovics, R.R.: A Perspective on Using Partial Least Squares Structural Equation Modelling in Data Articles, Data in Brief, Vol. 48 (2023), p. 109074.

Sarstedt, M./ Ringle, C.M./ Iuklanov, D.: Antecedents and Consequences of Corporate Reputation: A Dataset, Data in Brief, Vol. 48 (2023), p. 109079.


Damberg, S./ Schwaiger, M./ Ringle, C.M.: What’s Important for Relationship Management? The Mediating Roles of Relational Trust and Satisfaction for Loyalty of Cooperative Banks’ Customers, Journal of Marketing Analytics, Volume 10 (2022), pp. 3-18.

Duarte, P./ Silva, S.C./ Linardi, M.A./ Novais, B.: Understanding the Implementation of Retail Self-service Check-out Technologies Using Necessary Condition Analysis, International Journal of Retail & Distribution Management, Volume 50 (2022), Issue 13, pp. 140-163.

Mustofa, R.H./Pramudita, D.A./Atmono, D./Priyankara, R./Asmawan, M.C./Rahmattullah, M./Mudrikah, S./Pamungkas, L.N.S.: Exploring Educational Students Acceptance of Using Movies as Economics Learning Media: PLS-SEM Analysis, International Review of Economics Education, Volume 39 (2022), 100236.

Rahman, S.M./ Carlson, J./ Gudergan, S./ Wetzels, M./ Grewal, D.: Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact, Journal of Retailing, Volume 98 (2022), Issue 4, pp. 611-632. The web appendix shows how to report SmartPLS results

Rather, R.A./ Hollebeek, L.D./ Rasoolimanesh, S.M.: First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation: An Empirical Investigation. Journal of Travel Research, Volume 61 (2022), Issue 3, pp. 549–564.


Alam, Md.N./ Masroor, I./ Rokon, T.Md./ Rakib, S.G.: Blue Technology for Sustainability of Small and Medium Fish Firms: A Study on Small & Medium Fish Firms of Bangladesh, Environment, Development and Sustainability, Volume 23 (2021), Issue 1, pp. 635-646.

Ali, M.: Imitation or Innovation: To What Extent Do Explorative and Exploitative Learning Foster Imitation and Innovation Strategies for Sustained Competitive Advantage?, Technological Forecasting and Social Change, Volume 165 (2021), pp. 120527-120544.

Barlette, Y./ Jaouen, A./ Baillette, P.: Bring Your Own Device (BYOD) as Reversed IT Adoption: Insights into Managers’ Coping Strategies, International Journal of Information Management (IJIM), Volume 56 (2021), pp. 102212.

Carlson, J./ Rahman, S.M./ Rahman, M.M./ Wyllie, J./ Voola, R.: Engaging Gen Y Customers in Online Brand Communities: A Cross-National Assessment, International Journal of Information Management, Volume 56 (2021), pp. 102252.

Ibarra-Sáiz, M.S./ Rodríguez-Gómez, G. / Boud, D.: The Quality of Assessment Tasks as a Determinant of Learning, Assessment & Evaluation in Higher Education, Volume 46 (2021), Issue 6, pp. 943–955.

Kloutsiniotis, P.V./ Mihail, D.M./ Mylonas, N./ Pateli, A.: Transformational Leadership, HRM Practices and Burnout During the COVID-19 Pandemic: The Role of Personal Stress, Anxiety, and Workplace Loneliness, International Journal of Hospitality Management, Volume 102 (2022), pp. 1-14.

Leyva-Hernández, S.N/ Toledo-López, A/ Hernández-Lara, A.B.: Purchase Intention for Organic Food Products in Mexico: The Mediation of Consumer Desire, Foods, Volume 10 (2021), Issue 2 (245).

Lleo, A./ Bastons, M./ Rey, C./ Ruiz-Perez, F.: Purpose Implementation: Conceptualization and Measurement, Sustainability, Volume 13 (2021), Issue 4, pp. 1-18.

Manosuthi, N./ Lee, J.S./ Han, H.: An Innovative Application of Composite-based Structural Equation Modeling in Hospitality Research with Empirical Example, Cornell Hospitality Quarterly, Volume 62 (2021), Issue 1, pp. 139-156.

Raziq, M.M./ Benito, G.R.G./ Ahmad, M.: Institutional Distance and MNE‐subsidiary Initiative Collaboration: The Role of Dual Embeddedness, European Management Review, Volume 18 (2021), Issue 3, pp. 311-328.

Saari, U.A./ Damberg, S./ Frömbling, L./ Ringle, C.M.: Sustainable Consumption Behavior of Europeans: The Influence of Environmental Knowledge and Risk Perception on Environmental Concern and Behavioral Intention. Ecological Economics, Volume 189 (2021), 107155.

Seiler, V./ Fanenbruck, K.M.: Acceptance of digital investment solutions: The case of robo advisory in Germany, Research in International Business and Finance, Volume 58 (2021), 101490.

Shafait. Z./ Khan M.A./ Sahibzada U.F./ Dacko-Pikiewicz Z./ Popp J.: An assessment of students’ emotional intelligence, learning outcomes, and academic efficacy: A correlational study in higher education, PLOS ONE, Volume 16 (2021), Issue 8, e0255428.

Sie, L./ Pegg, S./ Phelan, K.V.: Senior Tourists’ Self-determined Motivations, Tour Preferences, Memorable Experiences and Subjective Well-being: An Integrative Hierarchical Model, Journal of Hospitality and Tourism Management, Volume 47 (2021), pp. 237-251,

Szász, L./ Csíki, O./ Rácz B.-G.: Sustainability Management in the Global Automotive Industry: A Theoretical Model and Survey Study, International Journal of Production Economics, Volume 235 (2021), 108085.

Zollo, L./ Carranza, R./ Faraoni, M./ Díaz, E./ Martín-Consuegra, D.: What Influences Consumers’ Intention to Purchase Organic Personal Care Products? The Role of Social Reassurance, Journal of Retailing and Consumer Services, Volume 60 (2021), pp. 102432.


Alam, Md.N./ Masroor, I./ Nabi, Md.N.U.: Does Entrepreneurs’ Risk Perception Influence Firm’s Rapidity in Foreign mMrket Entry Through Moderation of Entrepreneurial Decision-making Approach?, Review of International Business and Strategy, Volume 30 (2020), Issue 2, pp. 225-243.

Bhat, A.A./Majumdar, K./ Mishra, R.K.: Local Support for Tourism Development and Its Determinants: An Empirical Study of Kashmir Region, Asia Pacific Journal of Tourism Research, Volume 25 (2020), Issue 1, 1pp. 232-1249.

Buzeta, C./ De Pelsmacker, P./ Dens, N.: Motivations to Use Different Social Media Types and Their Impact on Consumers’ Online Brand-Related Activities (COBRAs), Journal of Interactive Marketing, Volume 52 (2020), pp. 79–98.

Carranza, R./ Díaz, E./ Martín-Consuegra, D./ Fernández-Ferrín, P.: PLS–SEM in Business Promotion Strategies: A Multigroup Analysis of Mobile Coupon Users Using MICOM, Industrial Management & Data Systems, Volume 120 (2020), Issue 12, pp. 2349-2374.

Castillo-Apraiz, J./ Richter, N.F./ Matey de Antonio, J./ Gudergan, S.: The Role of Competitive Strategy in the Performance Impact of Exploitation and Exploration Quality Management Practices, European Business Review, Volume 33 (2020), Issue 1, pp. 127-153.

Chaouali, W./ Souiden, N./ Ringle, C.M.: Elderly Customers' Reactions to Service Failures: The Role of Future Time Perspctive, Wisdom and Emotional Intelligence, Journal of Services Marketing, Volume 35 (2020), Issue 1, pp. 65-77.

Felipe, C.M./ Leidner, D.E./ Roldán, J.L./ Leal‐Rodríguez, A.L.: Impact of IS Capabilities on Firm Performance: The Roles of Organizational Agility and Industry Technology Intensity, Decision Sciences, Volume 51 (2020), Issue 3, pp. 575–619.

Ibarra-Sáiz, M.S. / Rodríguez-Gómez, G. / Boud, D.: [Developing Student Competence Through Peer Assessment: The Role of Feedback, Self-regulation and Evaluative Judgement] (, Higher Education, Volume 80 (2020), Issue 1, pp. 137–156.

Janson, A./ Sӧllner, M./ Leimeister, J.M.: Ladders for Learning: Is Scaffolding the Key to Teaching Problem-Solving in Technology-Mediated Learning Contexts?, Academy of Management Learning & Education (AMLE), Volume 19( (2020), Issue 4, pp. 439-468

Kloutsiniotis, P.V./ Mihail, D.M.: The Effects of High Performance Work Systems on Employees’ Service-oriented Organizational Citizenship Behaviors in the Greek Hospitality Sector, International Journal of Hospitality Management, Volume 90 (2020), pp. 1-12.

M. Hamakhan, Y.T.: The Effect of Individual Factors on User Behaviour and the Moderating Role of Trust: An Empirical Investigation of Consumers’ Acceptance of Electronic Banking in the Kurdistan Region of Iraq, Financial Innovation, Volume 6 (2020), Issue 43.

Masroor, I./ Alam, Md. N./ Adnan, K.A./ Jahan, I.: Inclination for Internationalization A Key Driver to Explain the Speed of International Market Entry through the Moderation of Effectuation Decision Logic: A Study on Small & Medium Software Firms of Bangladesh, Journal for International Business and Entrepreneurship Development, Volume 12 (2020), Issue 2-3, pp. 183-198.

Nunkoo, R./ Teeroovengadum, V./ Ringle, C.M./ Sunnassee, V.: Service Quality and Customer Satisfaction: The Moderating Effects of Hotel Star Rating, International Journal of Hospitality Management, Volume 91(2020), Issue 102414.

Ritchie, B.W./ Sie, L./ Gössling, S./ Dwyer, L.: Effects of climate change policies on aviation carbon offsetting: a three-year panel study, Journal of Sustainable Tourism, Volume 28 (2020), Issue 2, pp. 337-360.

Tubillejas-Andrés, B./ Cervera-Taulet, A./ Calderón García, H.: How Emotional Response Mediates Servicescape Impact on Post Consumption Outcomes: An Application to Opera Events, Tourism Management Perspectives, Volume 34 (2020), pp. 1-13.

Van der Schyff, K./ Flowerday, S./ Lowry, P.: [Information Privacy Behavior in the Use of Facebook Apps: A Personality-based Vulnerability Assessment] (, Heliyon, Volume 6 (2020), Issue 8, pp. 1-13.


Ahrholdt, D.C./ Gudergan, S./ Ringle, C.M.: Enhancing Loyalty: When Improving Consumer Satisfaction and Delight Matters, Journal of Business Research, Volume 94 (2019), Issue 1, pp. 18-27.

García-Jurado, A./ Castro-González, P./ Torres-Jiménez, M./ Leal-Rodríguez, A.L.: Evaluating the Role of Gamification and Flow in E-consumers: Millennials Versus Generation X, Kybernetes, Volume 48 (2019), Issue 6, pp. 1278-1300.

Meseguer-Martinez, A./ Ros-Galvez, A./ Rosa-Garcia, A.: Linking YouTube and university rankings: Research performance as predictor of online video impact, Telematics and Informatics, Volume 43 (2019), 101264.


Avkiran, N.K./ Ringle, C.M./ Low, R.K.Y.: Monitoring Transmission of Systemic Risk: Application of Partial Least Squares Structural Equation Modeling in Financial Stress Testing, Journal of Risk, Volume 20 (2018), Issue 5, pp. 83-115.

Carranza, R./ Díaz, E./ Martín-Consuegra, D. (2018).: The influence of quality on satisfaction and customer loyalty with an importance-performance map analysis: Exploring the mediating role of trust, Journal of Hospitality and Tourism Technology, Volume 9 (2018), Issue 3, pp. 380-396.

Hegner-Kakar, A.-K./ Richter, N.F./ Ringle, C.M.: The Customer Loyalty Cascade and Its Impact on Profitability in Financial Services. In N.K. Avkiran & C.M. Ringle (Eds.), Partial Least Squares Structural Equation Modeling: Recent Advances in Banking and Finance. Berlin: Springer, 2018, pp. 53-75.

Janka, M./ Guenther, T.W.: Management Control of New Product Development and Perceived Environmental Uncertainty: Exploring Heterogeneity Using a Finite Mixture Approach, Journal of Management Accounting Research (JMAR), Volume 30 (018), Issue 2, pp. 131-161.

Latan, H./ Ringle, C.M./ Jabbour, C.J.C.: Whistleblowing Intentions Among Public Accountants in Indonesia: Testing for the Moderation Effects, Journal of Business Ethics (JBE), Volume 152 (2018), Issue 2, pp. 573-588.

Rosenbusch, J./ Ismail, I.R./ Ringle, C.M.: The Agony of Choice for Medical Tourists: A Patient Satisfaction Index Model, Journal of Hospitality and Tourism Technology (JHTT), Volume 9 (2018), Issue 3, pp. 267-279.

Schirmer, N./ Ringle, C.M., Gudergan, SP./ Feistel, M.S.G.: The Link Between Customer Satisfaction and Loyalty: The Moderating Role of Customer Characteristics, Journal of Strategic Marketing (RSMJ), Volume 26 (2018), Issue 4, pp. 298-317.

Sie, L.,/ Phelan, K.V./ Pegg, S.: The Interrelationships Between Self-determined Motivations, Memorable Experiences and Overall Satisfaction: A Case of Older Australian Educational Tourists, Journal of Hospitality and Tourism Technology, Volume 9 (2018), Issue. 3, pp. 354-379.

Szász, L./ Seer, L.: Towards an Operations Strategy mMdel of Servitization: The Role of Sustainability Pressure, Operations Management Research, Volume 11 (2018), Issue 1, pp. 51-66.


Ahrholdt, D./ Gudergan, S.P./ Ringle, C.M.: Enhancing Service Loyalty: The Roles of Delight, Satisfaction, and Service Quality, Journal of Travel Research, Volume 56 (2017, Issue 4, pp. 436-50.

Rasoolimanesh, S.M./ Ringle, C.M./ Jaafar, M./ Ramayah, T.: Urban vs. Rural Destinations: Residents’ Perceptions, Community Participation and Support for Tourism Development, in: Tourism Management, Volume 60 (2017), pp. 147-158.


Wilden, R./ Gudergan, S.P.: The Impact of Dynamic Capabilities on Operational Marketing and Technological Capabilities: Investigating the Role of Environmental Turbulence, in: Journal of the Academy of Marketing Science, Volume 43 (2015), Issue 2, pp. 181-199.


Ali, M./ Seny Kan, K.A./ Sarstedt, M.: Direct and Configurational Paths of Absorptive Capacity and Organizational Innovation to Successful Organizational Performance, in: Journal of Business Research (JBR), Volume 69 (2016), Issue 10, pp. 5317–5323.


Schloderer, M.P./ Sarstedt, M./ Ringle, C.M.: The Relevance of Reputation in the Nonprofit Sector: The Moderating Effect of Socio-Demographic Characteristics, in: International Journal of Nonprofit and Voluntary Sector Marketing (IJNVSM), Volume 19 (2014), Issue 2, pp. 110-126.


Klarner, P./ Sarstedt, M./ Höck, M./ Ringle, C.M.: Disentangling the Effects of Team Competences, Team Adaptability, and Client Communication on the Performance of Management Consulting Teams, in: Long Range Planning (LRP), Volume 46 (2013), Issue 3, pp. 258-286.


Furrer, O./ Tjemkes, B./ Henseler, J. A Model of Response Strategies in Strategic Alliances: A PLS Analysis of a Circumplex Structure, in: Long Range Planning, Volume 45 (2012), Issue 5-6, pp. 424-450.


Kocyigit, O. and Ringle, C. M.: The Impact of Brand Confusion on Sustainable Brand Satisfaction and Private Label Proneness: A Subtle Decay of Brand Equity, in: Journal of Brand Management, Volume 19 (2011), Issue 3, pp. 195-212.

Ringle, C.M./ Sarstedt, M./ Zimmermann, L.: Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel, in: Journal or Marketing Theory and Practice (JMTP), Volume 19 (2011), Issue 4, pp. 459-472.

Sarstedt, M./ Becker, J.-M./ Ringle, C.M./ Schwaiger, M.: Uncovering and Treating Unobserved Heterogeneity with FIMIX-PLS: Which Model Selection Criterion Provides an Appropriate Number of Segments?, in: Schmalenbach Business Review (sbr), Volume 63 (2011), Issue 1, pp. 34-62.


Sattler, H./ Völckner, F./ Riediger, C./ Ringle, C.M.: The Impact of Brand Extension Success Drivers on Brand Extension Price Premiums, in: International Journal of Research in Marketing (IJRM), Volume 27 (2010), Issue 4, pp. 319-328.

Völckner, F./ Sattler, H./ Hennig-Thurau, T./ Ringle, C.M.: The Role of Parent Brand Quality for Service Brand Extension Success, in: Journal of Service Research (JSR), Volume 13 (2010), Issue 4, pp. 379-396.


Sarstedt, M./ Schwaiger, M./ Ringle, C.M.: Do We Fully Understand the Critical Success Factors of Customer Satisfaction with Industrial Goods? - Extending Festge and Schwaiger’s Model to Account for Unobserved Heterogeneity, in: Journal of Business Market Management (JBM), Volume 3 (2009), Issue 3, pp. 185-206.