Purchasing and Receiving a SmartPLS License
Online Payment Process
The standard purchasing process is straightforward:
- Order Online: Submit your license request through our online form.
 - Online Payment: Pay for the license using our secure online payment system. We offer various payment options, including credit card and PayPal.
 - License Delivery: Receive your license via email.
 - Invoice: You'll also receive an invoice for your records, which you can use for reimbursement from your university.
 - Installation: Download and install the SmartPLS software and proceed to activate your license key.
 
Bank Transfer Payment Process
If online payment isn't possible and bank transfer is required, follow these steps:
- Order Online: Complete the license order form online.
 - Invoice: Await our invoice (usually sent within 1 day).
 - Payment: Transfer the payment (allowing for processing time).
 - Payment Confirmation: Once payment is received, we'll process your order.
 - License Delivery: Receive your license via email.
 - Installation: Download and install the SmartPLS software and proceed to activate your license key.
 
Additional Documentation
Visit our company page for downloadable documents such as:
- W-8BEN
 - W-8BEN-E
 - Bank account confirmation letter
 - Tax residency forms
 
Email Delivery
All information, including invoices and license keys, is delivered via email. Ensure to check your SPAM folder if you don't receive our emails promptly.
- For online payments, licenses are usually sent immediately after payment confirmation.
 - For bank transfers, consider the processing time of banks; it may take several days until you receive your license.
 
If you encounter any issues, contact us for assistance.

